Privacy and Cookies Policies at cryoDuck B.V.

Last updated: May 13th, 2023

At cryoDuck B.V., we are as passionate about marketing technologies as we are about championing cryo-EM. We also believe that offering a tailored and human experience for our customers should not come at the expense of your right to privacy. We are deeply committed to protecting and respecting your privacy, in compliance with EU- General Data Protection Regulation 2016/679 (the GDPR) and any other applicable regulations. Our Privacy and Cookies Policy outlines how we collect, use, and protect your personal data when you visit our Website or use our services. 

The agreement set out below, which consists of a Privacy and Cookies Policy (collectively, "Policy"), is between you and CryoDuck B.V., a private company with limited liability under the laws of the Netherlands, registered in Eindhoven (Dutch Chamber of Commerce Number: 90101944) ("cryoDuck B.V."), and governs your use of the website, its content, your privacy, and related matters. The website and its content are hereinafter collectively referred to as the "Website." For purposes concerning this Policy, the Website is operated by cryoDuck B.V. and, to the extent applicable, also for the benefit of cryoDuck B.V.

CryoDuck B.V. is hereinafter also referred to as "we," "us," and "our."

By accessing, browsing, or using this Website (which includes, without limitation, our and other products and services, whether from cryoDuck B.V. or third parties), you acknowledge that you have read, understood, and agree to be bound by this Policy and to comply with all applicable laws and regulations. If you do not agree to this Policy or compliance obligations, please do not use this Website.

Privacy Policy

1. Collection and Use of Personal Data
When you visit our website, we may collect and process data about you, whether you are a visitor or a user of our services. We will store and process all personal data within the European Union and use it only for the purposes described in this Privacy Policy. We are committed to protecting your personal data in accordance with applicable laws.

When you visit our website, we collect and process data to inform you and/or make available certain content, services, news, and/or to develop or optimize those services and our website for the benefit of our business operations.

If you contact us by email, request a consultation or technology demonstration through the web forms on our website, or contact us by other online or offline means, you will provide certain personal data that we may retain in order to process your inquiries, respond to requests, and improve our services and/or website.

When you subscribe to our newsletter or request a consultation or technology demonstration from cryoDuck, you will need to provide some personal information (such as, but not limited to: your email address, your name, address, job title, organization, and product interests).

2. Purposes of Processing Personal Data
We collect and process (personal) data concerning visitors and users of our website for the benefit of cryoDuck B.V.'s business operations. Our goal is to inform you about, provide, and make available content, services, and information relevant to you, as well as to develop and make those available, and to develop website statistics. The information you provide may be shared with our official business partners (such as cryo-EM solution providers), who can contact you directly to send you more information regarding products or services that may be of interest to you.

We may use the information you provide to contact you, for example, to offer you a deal or discount, send you a newsletter, and other content, products, or services that may be of interest to you, unless you contact us that you do not wish to receive any offers from cryoDuck B.V. We will not use our website to collect special personal data such as information regarding political views, race, religious beliefs, health, criminal-law data, or other matters.

3. Your Rights Regarding Your Personal Data
You have the right to access, rectify, or erase your personal data, as well as the right to restrict or object to the processing of your data. To exercise your rights, please contact us. We will respond to your request as quickly as possible, in accordance with applicable laws.

4. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, so please check back periodically to stay informed about how we protect your privacy.

5. Contact Us
If you have any questions or concerns about our Privacy Policy or the way we handle your personal data, please do not hesitate to contact us.

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When your personal data is no longer necessary, we will securely delete or anonymize the information.

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, or destruction. These measures include secure servers, firewalls, encryption, and access controls. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to protect your personal data, we cannot guarantee its absolute security.

Our website may contain links to third-party websites and services. Please be aware that we are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party websites or services you may visit.

Our website uses cookies to improve your browsing experience and to help us analyze our website's performance. By using our website, you agree to our use of cookies as described in our Cookie Policy. You can manage your cookie preferences at any time through your browser settings.

Our website and services are not intended for children under the age of 16. We do not knowingly collect personal data from children under 16. If we become aware that we have collected personal data from a child under the age of 16, we will take steps to delete such information as soon as possible.

In the event that cryoDuck B.V. undergoes a merger, acquisition, or any form of sale or transfer of some or all of its assets, your personal data may be transferred to the new owner. In such a case, you will be notified of any changes to the control and processing of your personal data. In the event of insolvency, liquidation, or dissolution, we will take appropriate steps to delete all personal data in accordance with applicable laws and regulations.

Cookies Policy

At cryoDuck B.V., we use cookies to enhance your browsing experience, provide personalized content, and understand which content our customers are interested in. This Cookies Policy explains what cookies are, how we use them on our website, and your choices regarding cookies.

1. What are cookies?
Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, settings, and other information to improve your browsing experience.

2. How does cryoDuck B.V. use cookies?
We use cookies to:

3. Ensure the proper functioning of our website.
Improve site performance by analyzing how users interact with our website and understanding the content they are interested in.
Personalize content and remember user preferences.
Display relevant content based on user interests.
We use both first-party cookies (set by our website) and third-party cookies (set by other websites, such as HubSpot, our CMS provider).

4. What types of cookies do we use?
Our website uses the following types of cookies:

Essential cookies: Necessary for the website to function properly.
Performance cookies: Collect aggregated and anonymous data on website usage and customer interests.
Functional cookies: Remember user preferences and choices.
Targeting cookies: Set by our website to display relevant content based on user interests. Note that we do not place external ads, like Google Ads, on our website.

5. Managing your cookie preferences
You can manage your cookie preferences through your web browser settings. Most browsers allow you to block cookies, delete existing cookies, or receive a warning before a cookie is stored. Please refer to your browser's help section for more information on how to manage cookies.

Please note that disabling cookies may affect the functionality and performance of our website.

5. Updates to our Cookies Policy
We may update our Cookies Policy from time to time. Any changes will be posted on this page, and we encourage you to review this policy periodically.

6. Contact us
If you have any questions or concerns about our Cookies Policy, please feel free to contact us.

Additional Information

We may update our Privacy and Cookies Policy periodically without prior notice. We recommend that you review the Policy regularly to stay informed about any changes. In the event of significant modifications that could adversely affect your interests, we will provide prominent notifications on our website, although we do not foresee such changes in the near future. Please note that our Privacy and Cookies Policy does not extend to third-party websites that can be accessed via links on our website.

This Privacy and Cookies Policy is solely governed by the laws of the Netherlands. All disputes arising from or in connection with the Policy will be exclusively referred to the competent court in the Netherlands, without affecting either party's right to apply for summary proceedings. As the plaintiff or petitioning party, we may choose the competent court of your domicile or place of business. Both parties irrevocably waive any right to a jury trial in any action or proceeding between you and us, whether related to this Policy or otherwise.

For inquiries regarding this Privacy and Cookies Policy, to gain insight into or verify the accuracy of the information you have provided to us via the website, or to request the removal of outdated information, please contact us. In the meantime, thank you for placing your trust in cryoDuck B.V.. We are committed to protecting your privacy and will always strive to provide you with a personalized and secure experience.